Trust & Security

How Lineage protects your family's financial data — encryption architecture, infrastructure certifications, India data protection, and our security posture.

Public posture · auth-gated audit log

What we logged about your data — every sign-in, every CA scope grant, every PII reveal, every time platform staff or your CA opened a sensitive document. Sign in to see the record for your family.

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Lineage holds a family's entire financial picture. We treat that as a responsibility, not a feature. This page describes — honestly — how your data is protected, what we rely on, and where we are still building.

Separation is structural, not a filter

Every family's financial data lives in its own isolated database instance, not a shared table partitioned by a query filter. One family's data is physically separate from another's. Sensitive fields — PAN, date of birth, account numbers, documents — are encrypted at rest, and the keys are derived per family, not stored as plaintext alongside the data.

Our direction is that your family holds the key: access by your chartered accountant or adviser is a separate, explicit, revocable grant — never a default. We are moving key custody behind an explicit, audited, revocable consent boundary so that reading your data always requires a grant you control. That work is in progress; we describe the target, not a finished claim.

Infrastructure certifications (our provider)

Lineage runs entirely on Cloudflare. The independent certifications below belong to Cloudflare, our infrastructure provider — our application inherits the security of that platform. They are not certifications of Lineage itself.

SOC 2 Type II
Independently audited security controls (annual)
ISO/IEC 27001
Information security management system
ISO/IEC 27701
Privacy information management
PCI DSS Level 1
Highest tier of payment-data handling

Our own compliance posture

  • DPDP readiness — in progress. We are aligning to India's Digital Personal Data Protection Act: lawful-basis & consent records, data-subject rights (access, correction, erasure, data portability), breach notification, and grievance redressal. A grievance contact and Data Protection Officer mailbox are live (below).
  • Our own SOC 2 / ISO 27001 — planned, not yet held. We will pursue an independent audit of Lineage's own controls when our scale or a partner requirement calls for it. We will not claim a certification we do not hold.
  • No commission, no kickbacks, no ads, no data sale. We do not monetise your data and earn nothing from products shown on the platform.

Your data, and your rights

  • Storage. Data is held on Cloudflare's infrastructure, encrypted at rest with keys derived per family; access requires an explicit grant you control.
  • Export & deletion are first-class. You can export your data and delete your account at any time; deletion crypto-shreds your family's keys.
  • Sharing is a signed, revocable consent. A CA or adviser sees your data only after you grant access, scoped to what you choose, and you can revoke it in one step.

Subprocessors

The third parties that process data on our behalf:

Provider Purpose
Cloudflare Compute, storage, database & network (primary infrastructure)
Cloudflare Workers AI On-platform document extraction
Anthropic (Claude API) Document-parser failover only, when on-platform extraction is insufficient
JMAP mail (mail.lineage.money) Transactional & document-intake email

Incident response

No reportable security incidents to date. In the event of a personal-data breach, we will notify the Data Protection Board of India and affected users in line with DPDP requirements, and publish a root-cause summary. Acknowledged grievance turnaround: within 24 hours; resolution within 15 days.

Contact

Security or vulnerability reports: [email protected]. Data Protection Officer: [email protected]. Grievances: [email protected].

Lineage Money Private Limited · CIN U66190KA2026PTC220443 · No. 43, Residency Road, Shanthala Nagar, Ashok Road, Museum Road, Bangalore North, Bengaluru, Karnataka 560025, India

If anything on this page conflicts with the current law of India, the law applies. We update this page when the law or our practices change. The version + effective date above tell you which iteration you are reading.

For questions about this page, write to [email protected] .